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Enterprise Solutions
Enterprise environments deal with a level of complexity and sophistication in IT equipment and supporting business processes that can sometimes be almost overwhelming. Because there are so many points within Enterprise IT infrastructure, there are many potential points of failure.

Fortunately, many Enterprise environments are in a position to deploy systems and network management tools like TivoliTM, UnicenterTM, OpenViewTM, or similar products. These tools provide Enterprises with wide-ranging monitoring, alerting, and management capabilities. However, the breadth of these tools can also be their weakness.

Enterprise management applications are designed to address the needs of the entire IT infrastructure. What they often lack, however, is deep views into systems issues that can help administrators be as productive as possible and help organizations save money and increase uptime. Enterprise management tools often treat systems level issues with red-light/green-light simplicity. If there is a red light, the system is down or in need of immediate repairs. If a system is green, the Enterprise application assumes it is okay. Why is this a problem?

Most computer systems do not exist in absolute states of green or red, live or dead. This ignores the subtler, but more important, “amber-state” issues that can linger on for quite some time and eventually lead to failures. For instance, if a fan begins to turn more slowly over time and if it is not properly reconfigured or replaced, this will likely lead to burn-out of multiple components and even of the entire system. Most Enterprise management applications do not offer the level of granularity necessary to view this issue and address it.

SyAM Software’s products provide deep views into systems issues and deliver alerts not just on red-green issues but also on amber-state issues. Addressing amber-state issues brings many benefits to organizations:

It saves money on systems repairs and prevents expensive catastrophic failures.
It helps administrators be more productive because it empowers them to discover root causes of systems issues remotely, eliminating at least some time-consuming desk-side work.
It increases uptime for each system, in turn increasing the productivity of the work force.
It empowers administrators to proactively deal with issues rather than reactively responding to failures.



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