SMBs look to technology systems to provide them competitive
advantage, to make them much more productive, and to streamline
business processes. Technology systems are now at the heart
of operations of most SMBs. However, this is a double-edged
Unlike their Enterprise counter-parts, SMBs usually cannot
afford to hire the entire range of skill-sets they need to
manage their systems. This creates a difficult situation.
SMBs rely on their systems, but struggle to manage them. The
challenges we see many SMBs encountering include:
Total Cost of Ownership – while initial systems prices have
dropped, the hidden costs of administrator’s salaries often
lead to a much higher TCO than many SMBs expect. This creates
budget complications and drains profitability.
Asset Tracking – computer assets represent a significant capital
expenditure for most SMBs. These assets need to be tracked,
monitored, and kept up to date with appropriate software versions.
But the time it takes to track these systems, especially mobile
assets like notebooks, can defocus administrators away from
more productive tasks. SMBs are typically challenged to deliver
basic service levels, let alone assigning an administrator
to time-consuming asset tracking.
Power Costs – have continually risen over the last several
years. This has lead many SMBs to look for ways to reduce
their energy consumption, which can have an immediate impact
on their bottom line. Computer systems are a significant source
of power drain and power waste. Systems left running 24x7x365
consume as much as 40% more power than systems that are shut
down in non-working hours.
Productivity – administrators are an expensive but absolutely
necessary part of the IT equation. Systems have to be managed
and maintained. However, the more administrators can do to
manage systems in less time, the more value they bring to
an SMB. Because of this, many SMBs are seeking tools that
will enhance the effectiveness of administrators.
Complexity – is the nemesis of SMBs. It drives up costs, TCO,
and profit drains. While high-performance machines often deliver
specific levels of value and productivity in key areas, they
often are so complex that only higher-level and expensive
people can manage them. Also, as systems proliferate throughout
the business, managing different systems from different manufacturers
can lead to challenges.
Fortunately, SyAM Software has developed products that address
all of these concerns and have a direct pay-back to the bottom
line of SMBs. To learn more, just click on any of the buttons
to the left.